TranslateContact us
Talk to a person
Write to us and a member of the team will get back to you within 1 business day. Support hours are Monday–Saturday, 9:00 AM – 6:00 PM IST.
How to reach us
- [email protected]
Customer support
Orders, cards, refunds, deliveries, account access.
- [email protected]
Grievance officer
Escalations and complaints unresolved by support.
- [email protected]
Data protection officer
Data access, correction and deletion requests.
- [email protected]
Partnerships
Clinics, hospitals, pharmacies and employers.
Phone
Email support is our fastest channel
Monday–Saturday, 9:00 AM – 6:00 PM IST
Registered office
EasyLocum Solutions LLP
Available on request — write to [email protected]
This is a correspondence address, not a clinic. We do not accept walk-in patients or returns in person — see the Shipping & Delivery page for the return address used for card replacements.
Before you write in
For a medical emergency, do not email us. Call your local emergency number or go to the nearest hospital. Our support team cannot give clinical advice.
For anything about an order, include your order ID and registered mobile number — it saves a round trip and we can usually resolve it on the first reply.
Questions, answered
We aim to respond to every support email within 1 business day. Order and delivery queries are usually answered the same working day.
Your registered mobile number and, if the query is about an order, the order ID from your Orders page. That lets us pull up the record without a second round trip.
Escalate to our grievance officer at [email protected]. Include your original ticket details so the case history comes with it.
No. Our support team cannot give clinical advice. For a medical emergency, call your local emergency number or go to the nearest hospital.
